Shipping Policy

At The Rover Spot, we aim to deliver genuine OEM Land Rover parts with speed, care, and clear expectations. Below are the terms that guide our shipping and returns process.

Shipping Information

Shipping Region: We ship to verified U.S. addresses within the continental 48 states.

Exclusions: We do not ship to PO Boxes, APO/FPO, Alaska, Hawaii, or certain international territories. Some exceptions may apply — contact us to check availability and cost.

Processing & Handling Time: Orders are typically shipped within 1 business day after cleared payment is received.

Freight Shipping: For larger items, a commercial address is required, and part fitment must be confirmed using your VIN before shipment.

International Orders: All international shipping is handled via eBay’s Global Shipping Program.

Returns & Refunds

Return Window: Returns are accepted within 30 days of delivery.

Return Shipping: The buyer is responsible for return shipping. If you choose to use an eBay shipping label, its cost will be deducted from your refund.

Condition: Returned parts must be in their original condition to qualify for a full refund.

Warranty

All parts include a standard 30-day warranty unless otherwise noted.

What’s Covered: Parts-only — labor or installation costs are not included.

Claims: Warranty claims must go through our warranty department. Instructions will be included in your package’s packing slip.

Contact Us First: Please reach out prior to ordering if you need details about specific part coverage.

Payments

• All orders must be paid in full before shipment.
• We accept major credit cards through eBay.
• For local pickup, we also accept cash payments.
• Non-payment may result in an Unpaid Item case for seller fee reimbursement.

Local Pickup

We offer free local pickup from our facility in Sun Valley, California. If you prefer this option, please contact us through eBay messaging to schedule a pickup time.