Terms and Condition
Warranty Terms & Conditions – The Rover Spot
- Warranty Coverage
All remanufactured engines sold by The Rover Spot include a 1-year / 12,000-mile parts-only warranty, subject to the following terms:
Core Exchange Requirement
- Customers must return a core engine within 2 months of receiving their remanufactured unit.
- The returned core must contain the same components as provided in the replacement engine.
- The Rover Spot will cover return shipping costs for the core exchange.
- Failing to return the core engine will void the warranty and the new one.
Installation Requirements
- The engine must be installed by a certified professional repair facility, unless pre-authorized by The Rover Spot.
- Warranty coverage begins upon delivery to the repair facility.
- Customers must submit VIN, mileage, and repair order(s) via email after installation.
Oil & Maintenance Documentation
- Initial Oil & Filter Change: Must be performed after the first 500 miles, with documentation from a recognized repair facility (excluding quick-service chains such as Jiffy Lube).
- Subsequent Oil & Filter Changes: Required every 7,500 miles for the duration of the warranty, with documented proof of service.
- Warranty is void if:
- The engine experiences overheating.
- Proper oil change documentation and repair records are not provided.
- Warranty Limitations & Exclusions
Excluded Components
The Rover Spot provides engines as long-block assemblies, including:
Covered Components:
- Engine block
- Cylinder heads
- Oil pan
- Timing cover
- Internal engine components
Non-Covered Components (Not included under warranty):
- Gasket sets
- Installation kits
- Ancillary parts, including but not limited to:
- Injectors
- Hoses
- Water pump
- Thermostat
- Alternator
- Starter
- AC compressor
- Oxygen sensors
- Wiring harnesses
- Coils
- Computers
- Catalytic converters
- Belts
- Radiator
E85 (Ethanol) Disclaimer
- The use of E85 fuel is strongly discouraged, as it attracts water, leading to rust formation and potential seal damage over time.
- Using E85 voids the warranty.
Cooling System & Fuel Injector Requirements
(Not applicable to Ingenium engines)
- Water pump, thermostat, and plastic piping (including heater pipe) must be replaced upon installation; failure to do so voids the warranty.
- Fuel injectors must be replaced on gasoline-powered vehicles.
- Fuel Injectors and Cooling Install Kit is available for purchase to be shipped alongside the engine.
Non-Transferability
- The warranty is not transferable and applies exclusively to the original purchaser.
Shipping & Valve Cover Disclaimer
- Valve covers are installed for shipping purposes only and must be replaced before use.
- Any oil leaks or damage resulting from failure to replace valve covers are not covered under warranty.
- Warranty Claim & Engine Failure Process
Repair Authorization
- No warranty-related repairs may be conducted without prior written approval from The Rover Spot.
- Disassembling the engine without authorization immediately voids the warranty.
- For repairs that do not necessitate a full engine replacement (e.g., oil leaks), The Rover Spot will negotiate a pre-approved labor rate with the repair shop.
- If an acceptable rate cannot be agreed upon, The Rover Spot will identify a repair facility within a 100-mile radius to complete the repair.
Handling of Engine Failures
- In the event of a confirmed engine failure:
- The vehicle must be towed to an approved repair facility at the customer’s expense.
- The intake manifold/supercharger must be removed prior to inspection.
- A third-party independent inspector will assess the cause of failure within three business days.
- If heat tabs are not melted, and the customer provides complete documentation (oil change invoices & repair orders), The Rover Spot will supply a replacement engine within three weeks.
Liability Exclusions
- The Rover Spot is not responsible for labor costs, towing fees, rental vehicles, transportation expenses, or any incidental or consequential damages.
- Order Cancellations & Restocking Fees
- A 25% restocking fee applies to all canceled orders.